target audience: TECH SUPPLIER  Publication date: Feb 2023 - Document type: Market Presentation - Doc  Document number: # EUR150308823

Extending Managed Services Capability: What European Print Service Vendors Need to Know


  • Jacqui Hendriks Loading
  • Francesca Ciarletta Loading


  • 13 slides

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This IDC Market Presentation outlines the road to managed services for many print services vendors, the characteristics of this new market, the revenue opportunity for managed service providers (MSPs), where it is derived, and future trends in the market. It includes IDC survey findings from the 2022 European Partner Survey, focusing on the MSP respondents.

This is an extract from a broader IDC publication —The Managed Service Provider Landscape in Europe: Status Quo and Strategic Direction (IDC #EUR149919922, December 2022) — which also provides insights into the types of service offerings (MSPs vs. other service providers), levels of cloud business maturity among MSPs, services partners' expertise across various cloud environments, existing and potential technology vendor partnerships, and types of pricing models.


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