target audience: TECH SUPPLIER Publication date: Dec 2023 - Document type: Market Forecast - Doc Document number: # EUR151422123
European Enterprise Voice Platforms and Services Forecast, 2022-2027
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Abstract
"The integration and capabilities of UCaaS, in addition to the quality of the service, means voice will remain an important part of the modern communications stack. Voice is becoming more specialized, and businesses will look for the best performance," said Graham Fruin, senior research analyst, IDC European Unified Communications and Collaboration.