target audience: TECH SUPPLIER  Publication date: Jun 2024 - Document type: Market Share - Doc  Document number: # EUR152282124

European System and Service Management Software Market Share, 2023: Cloud Operations Needs, AI Having Positive Impact


  • Filippo Vanara Loading
  • Archana Venkatraman Loading


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This IDC Market Share discusses trends and vendor dynamics in the system and service management (SSM) software market in Europe.

"The rise of complexity and costs in the hybrid and multicloud spaces, alongside rising expectations of performance and resilience, drove organizations to continue investing heavily in CloudOps solutions. SSM technologies play a key role in enabling CloudOps and overcoming operational or governance challenges," said Filippo Vanara, senior research analyst, European CloudOps, IDC Europe.


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