TECH SUPPLIER May 2019 - IDC Survey Spotlight - Doc # EUR245088319
DX Enablement: How IT Buyers View Their Suppliers
By: Angela VaccaSenior Research Manager, European Industry Solutions, Customer Insights & Analysis, Neli VachevaResearch Manager, European Industry Solutions, Customer Insights & Analysis, Mark YatesResearch Manager, Digital Transformation and Customer Experience, Europe
This IDC Survey Spotlight uses data from IDC's European Vertical Market Survey 2018 to reveal how IT buyers perceive the IT suppliers they work with. It specifically examines the enablement of digital transformation, ranking the 26 featured suppliers accordingly.
"The term 'digital transformation' has been widely overused and is starting to suffer from marketing fatigue. This is unfortunate, as it is just getting interesting in Europe. Enterprises are increasingly seeking new business and operations models and are looking to IT suppliers not only for just hardware, software, and services, but also for guidance on how to leverage IT to the greatest effect. Regardless of the term used to describe the trend, suppliers need to ensure they appear up to the task." — Digital Transformation Research Manager Mark Yates, IDC Europe