Abstract

This IDC study presents the IT services industry in Russia in 2020 and forecasts expenditure on IT services through 2025. It contains market size and distribution by foundation market and vertical market. The study also presents forecasts for 13 foundation market categories.

The study answers the following questions:

• What are IDC's predictions for spending on IT services in Russia? What are the assumptions behind the forecast numbers? What impact will related issues (e.g., DX, import substitution policies) have on the market?
• What are the concerns and preferences of end users in Russia regarding IT services procurement?
• What are the latest trends in IT services delivery in Russia (e.g., hybrid cloud, DX, and security)?

"Companies with advanced digital strategies and infrastructures were less affected by the COVID-19 pandemic, and this realization among Russian organizations is driving demand for technology in general. Renewed demand has become an additional incentive for IT service suppliers to prove their competence and provide their expertise for accelerating digital transformation in Russia." — Program Manager Natalia Vinogradova, IDC Russia/CIS

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