The COVID-19 crisis has significantly altered the way education is provided. The education industry is struggling with uncertainty, with all stakeholders trying to answer basic questions such as, "How should the decision to reopen be made?," "What will the learning process look like after reopening?,“ and "What lessons can we learn from the COVID-19 crisis to transform education in the long term?" With the support of interviews with education stakeholders from across Europe, this IDC Perspective offers guidance on all three topics.
"While the first hit of the crisis has forced education providers to improvise, the new academic year will reveal their preparedness in terms of process flexibility and the sustainability of newly established standards. EdTech solutions will continue to play a pivotal role in enabling the learning process, but the focus will turn from basic functionalities to more advanced features, such as the requirement to maintain and measure engagement." — Research Manager Jan Alexa, IDC European Insights.
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