TECH SUPPLIER Feb 2021 - IDC Survey Spotlight - Doc # EUR247418321

European Organizations Specify Top Requirements to Be Included into Services Contracts

By: Ewa ZborowskaResearch Director, IDC Poland

Abstract

This IDC Survey Spotlight analyzes European organizations' top requirements from IT services providers to be included as a standard part of contracts' terms and conditions.

This spotlight analyzes data from IDC'sCOVID-19 Impact Survey, Wave 14, conducted November 10–20, 2020, among 430 European organizations representing various countries and industries.


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