TECH BUYER Apr 2021 - IDC Perspective - Doc # EUR247597121

IDC European Future of Operations Digital Summit 2021 Analyst Snapshot

By: Jan BurianHead of IDC Manufacturing Insights EMEA, Romain FouchereauResearch Manager, European Security, Massimiliano ClapsResearch Director


This IDC Perspective provides an overview of the IDC European Future of Operations Digital Summit 2021, which took place on March 23. The online event provided insights and best practices around operations management across operations-intensive industries. Executives from end-user organizations, IDC experts, and vendor partners shared insights and hands-on experience about the digital transformation journey, the role that digital technology plays in daily operations, the importance of cybersecurity, and the evolving roles of the COO and CIO.

"Operations excellence is a cornerstone of organizational business and operational resiliency. As confirmed by Summit speakers, technology, organization, processes, and collaboration ecosystems must merge to create a complex, living organism." — Senior Director Jan Burian, IDC Future of Operations Europe Practice



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