TECH SUPPLIER May 2021 - Market Presentation - Doc # EUR247677321
Mapping the Infrastructure-as-a-Services Customer Journey: Opportunities for IT Services Providers
By:
Francesca Ciarletta
Research Analyst, European Services, Libor Dvorak
Senior Research Analyst, IT Services, Central and Eastern Europe, Milan Kalal
Program Manager, European Services, Vladimir Kroa
Associate Vice President, IT Services , CEMA, Jiri Novotny
Research Manager, Software, Central and Eastern Europe, Ewa Zborowska
Research Director, IDC Poland
Abstract
This IDC Market Presentation examines the customer cloud journey for infrastructure-as-a-service (IaaS) projects. It describes the phases of the journey and services opportunities it offers to various IT company types — cloud providers, IT and business services providers, and managed cloud services providers.
Coverage
Subscriptions Covered
European Managed Cloud Services
Regions Covered
Central and Eastern Europe, Western Europe
Topics Covered
Customer relationship management applications, Infrastructure as a service
Content
- 17 slides
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