TECH SUPPLIER Oct 2021 - IDC Survey - Doc # EUR248282321

Printing Behavior of Home Office Workers in Europe, 2021

By: Ilona StankeovaResearch Director, Imaging Devices & Document Solutions, CEMA

On-line Presentation


This IDC Survey presents the results of a global page volume survey conducted in May 2021 to examine the effects of the global COVID-19 pandemic on the opportunity for print. The analysis features European results (Germany, France, Spain, the U.K., Poland, and Russia) for a selected number of survey questions. Respondent perspectives were sought on the use of print in three periods: pre-pandemic, during the pandemic, and in the future.

The questions addressed:

  • Working from home
  • Pages printed for work by location
  • Directional trends for various printing behaviors
  • Reasons for changes in printing behavior
  • Types of documents printed and changes during the COVID-19 pandemic
  • Personal printing at work locations
  • Print devices at home
  • Home device purchase and reimbursement
  • Toner/ink reimbursement
  • Type of toner/ink used
  • Print volume trends for work


  • 31 slides

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