This IDC Health Insights report discusses the top 10 predictions and key industry trends payers need to consider for 2015 and beyond. A post-health reform environment has brought many business and IT-related challenges for payer organizations, yet also brings key areas of opportunity for prepared payer organization leaders.
"Payers are particularly challenged in 2015 to select and implement new processes and related analytical tools to better assess their operational performance and overall effectiveness and understand their multifaceted consumer populations," stated Deanne Primozic Kasim, research director, Payer Health IT Strategies, IDC Health Insights. "These 10 prediction areas provide a road map for payer decision makers to assess their related operational and technology areas and prepare their strategies and resources to leverage changing market conditions and create new opportunities."
Analytic applications, Business process outsourcing, Customer relationship management applications, Disaster recovery, Governance, risk and compliance infrastructure, IT operations and implementation, Messaging security, Networks, Private cloud services, Sales operations, Security management, Software as a service, Wearables