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Apr 2015 - Business Strategy - Doc # HIOH02X

Business Strategy: What Will European Healthcare Provider IT Investments Look Like? An IDC Health Insights Survey

Authors: Silvia Piai, Laura Blanco Remesal

This IDC Health Insights study analyzes the key findings of our annual survey involving 210 healthcare providers' IT and non-IT executives in France, Germany, Italy, Scandinavian countries, Spain, and the U.K. This study describes European healthcare providers' investment trends in enterprise solutions and healthcare-specific solutions. The analysis of the survey results shows that healthcare providers are increasingly aware of the general changes brought by integrated care, but the survey results also show that they are less ready to focus on specific, practical initiatives that will accelerate the alignment of IT projects to business use cases. Survey results show that as healthcare processes become more and more dependent on collaboration, European healthcare executives must prioritize the provision of consistent and reliable collaboration platforms to their organizations, with top investment areas including EHRs as well as general collaboration solutions such as unified communications. However, collaboration and information-sharing platforms alone will not deliver the expected improvements — a fit-for-purpose information management strategy is not in place, as shown by survey results that seem to suggest low investments in technologies supporting information management and analysis.

"Healthcare provider CIOs need to architect wider patient information sharing and use, supporting a patient-centric care delivery model based on patient data integration, collaboration, broader and different uses, and analysis," said Silvia Piai, senior research manager, IDC Health Insights. "Healthcare providers need to focus more on how both enterprise business solutions and healthcare-specific solutions will integrate with agile analytics-driven, mobile-first, and in the longer term cloud-first environments that are the basic conditions to enable the healthcare digital transformation."

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