This IDC Health Insights Presentation was delivered by IDC Health Insights analysts on September 9, 2014, at the second IDC Pan-European Healthcare Executive Summit held in London.
This keynote presentation discusses how technology will influence and change the patient experience within the context of the broader transformation of European healthcare systems toward integrated care. It also examines the ICT-related strategic decisions that healthcare providers need to make.
The impact of 3rd Platform technology (mobile, social, Big Data and analytics, and cloud) and the Internet of Things (IoT) is analyzed through aspects of the patient experience: access, quality of care, and compassion. In particular:
The opportunities offered by the convergence of 3rd Platform technologies are urging healthcare providers to embrace new and comprehensive approaches toward patient information management, addressing issues such as data fragmentation, quality, processing, and security.