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Australia Services: Compete

Australia is one of the leading adopters of technology and is the most mature economy in Asia/Pacific. Driven by the 3rd Platform investments and rapid advancements in technology, the IT landscape is constantly changing. IDC's Australia Services: Compete is designed to help our end-user clients understand these drivers as well as gain an overview of how different service providers are performing by vertical industry, country, and market segment. This product provides a critical benchmark for end users as part of their selection process of service providers to work across the various segments of the services market. It also provides vendors with a solid understanding of their competitive environment and is an essential tool for business planning.

Technology Coverage

This tracker provides total market size and vendor shares for IT services based on IDC's foundation markets. IDC recognizes 14 foundation market segments. Measurement for this tracker is in revenue.

Core Coverage

  • Business Consulting
  • IT Consulting
  • Systems Integration
  • Custom Application Development
  • Network Consulting and Integration
  • Application Management
  • Endpoint Management
  • Network Management
  • Hosted Application Management
  • Hosting Infrastructure Services
  • IT Outsourcing
  • BPO
  • Hardware Deploy and Support
  • Software Deploy and Support
  • IT Education and Training

Optional Content Add-Ons

  • Vendor revenue by vertical industry
  • Cloud, mobile, analytics, and security views
  • Visualization packages for high-impact presentation
  • Country semiannual qualitative reports — containing 28 pages of PowerPoint analysis
Geographic Scope


Forecast Coverage

Forecasts for this tracker are updated semiannually and include three years of historical data and an additional five years of annual market projections. Forecasts are available at the worldwide, regional, and country levels. Examples of the forecasts included in this tracker are as follows:

Core Forecast Coverage

  • By country and foundation market

Optional Forecast Add-Ons

  • By 3rd Platform view — cloud, mobility, analytics, and security
  • By vertical view

This tracker is delivered on a semiannual basis with tools such as pivot tables and a Web-based query. Deliverables for this tracker are listed below. For a complete delivery schedule, please contact an IDC sales representative.

  • Historical data
  • Forecast data
  • Australia — country report
IDC's Tracker Methodology

IDC's tracker data is developed using a rigorous methodology that includes well-planned and well-coordinated local, regional, and worldwide data cross-checks combined with a proprietary advanced data consolidation and analysis data platform managed by IDC's Worldwide Tracker organization. Data sources used in the process of determining IDC's tracker numbers include, but are not limited to:

  • In-country local vendor interviews
  • Distribution data feeds
  • Worldwide and regional vendor guidance
  • ODM data
  • In-country local channel partner discussions
  • Import records
  • Feedback from component suppliers
  • Vendor briefings and public financial reports
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Related Links
Meet the Experts
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Annemarie AJ Kikos Research Director
David Tapper Program Vice President, Outsourcing and Managed Cloud Services
Linus Lai Associate Vice President
Prabhitha Sheethal Dcruz Senior Market Analyst, Cloud Services