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Central and Eastern European IT Services Markets: Russia and Central Europe

IDC's Central and Eastern European IT Services Markets: Russia and Central Europe Special Intelligence Service delivers understanding and insight into the region's key IT services markets at multidimensional and strategic levels. The service analyzes and quantifies opportunities and market dynamics across the region and pinpoints key trends in IT services delivery, such as outsourcing and business solutions. IDC provides the market intelligence that IT services players need to stay competitive and summarizes the major impacts indicated by IDC's qualitative and quantitative surveys of both end users and major providers of IT services.

Markets and Subjects Analyzed

  • Systems integration: network consulting and integration, pure systems integration, and applications consulting and customization
  • Support services: hardware and software support and installation
  • IS consulting
  • Outsourcing: application management, information systems, network and desktop outsourcing, hosted AM, and hosting infrastructure services
  • Custom application development and IT training and education
  • Overall IT services spending
  • Spending by IT services foundation market
  • In-depth assessment of each IT services foundation market
  • IT services vendor analysis
  • Drivers and inhibitors of IT services spending
  • Product and software vendor migration to IT services
  • Key trends in IT services, such as outsourcing and business solutions
  • Spending by different industries, such as finance, telecommunications, utilities, and government
  • Spending forecasts through 2022 by IT service

Core Research

  • Competitive Profiles and Analysis of Leading IT Services Players in the Czech Republic, 2018
  • Competitive Profiles and Analysis of Leading IT Services Players in Hungary, 2018
  • Central and Eastern Europe IT Services Market 2018–2022 Forecast
  • Competitive Profiles and Analysis of Leading IT Services Players in Russia, 2018
  • Competitive Profiles and Analysis of Leading IT Services Players in Poland, 2018
  • Ukraine IT Services Market 2018–2022 Forecast
  • Central and Eastern Europe Business Process Outsourcing 2017 Market Size and 2018–2022 Forecast
  • Central and Eastern Europe Digital Transformation Professional Services 2017–2021 Forecast
  • The State of Adoption of Innovation Accelerators in Central and Eastern Europe
  • Czech Republic IT Services Market 2017 Analysis and 2018–2022 Forecast
  • Hungary IT Services Market 2017 Analysis and 2018–2022 Forecast
  • Poland IT Services Market 2017 Analysis and 2018–2022 Forecast
  • Russia IT Services Market 2017 Analysis and 2018–2022 Forecast

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.

Key Questions Answered

  1. What is the size of the IT services market? How is it structured?
  2. Where will IT services markets in CEE grow over the next five years?
  3. Which are the leading players in each competitive category, and what are their strategies for the future?
  4. What are the key growth areas in IT services?
  5. Which services are in demand in each industry sector of these markets?
  6. To what extent will developments in the CEE IT services market mirror Western European and worldwide service trends?
  7. What do end users say about their concerns and preferences regarding IT services procurement?
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Meet the Experts

Ewa Zborowska Senior Research Manager, IT Services, Poland & Baltics
Libor Dvorak Senior Research Analyst, IT Services, Central and Eastern Europe
Vasily Agapov Research Analyst, IT services, Russia/CIS
Vladimír Kroa Associate Vice President, IT Services , CEMA