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How Healthcare Organizations Rationalize Their IT Service Provider Relationships

How Healthcare Organizations Rationalize Their IT Service Provider Relationships

May 17, 2017

Framingham, MA, United States

Details

Event Details

How Healthcare Organizations Rationalize Their IT Service Provider Relationships

11:00 a.m. - 11:45 a.m., U.S. Eastern Time

To register for this event, please click here.

Summary:

This IDC web conference describes the evolution of relationships between healthcare payers and providers and their IT service providers in the era of value based care. Following the lead of the financial services industry, enterprise healthcare organizations are beginning to rationalize their relationships with IT service providers to gain efficiencies and to improve their performance.

Speaker:

  • Sven Lohse, Research Manager, IDC Health Insights

Key Takeaways:

  • Just as clinical outcomes are the measure of value-based care, business outcomes are becoming the measures of IT services relationships. This imperative increasingly drives contracts and the ways in which healthcare organizations manage their portfolios of IT services partners.
  • Trend-setting healthcare organizations are beginning to reduce the numbers of IT service providers that they work with, and improve their remaining relationships across dimensions such as consulting and BPO; strategy, offerings, people, process, technology.
  • The drivers for this trend include the translation of the principles of value based care in IT service contracts; legal provisions such as guaranteed issue; and technological change such as the availability of analytics
  • Healthcare organizations are adopting best practices in contract governance by setting up vendor sourcing management offices (VSMO)
  • The rationalization of IT service providers will favor healthcare organizations and IT service providers that have scale and are adept at using analytics

Who Should Attend

Executives from payers and providers from the following functions:

  • C-suite executives with strategic view of IT service partners and outsourcing
  • Leaders from procurement and finance functions aiming to alleviate cost pressure
  • Line of business executives tired of managing IT service providers on an ad hoc basis
  • IT vendor account leaders seeking trusted advisor or partnership status with clients

Agenda

11:00 AM - 11:30 AM

How Healthcare Organizations Rationalize Their IT Service Provider Relationships

Research Manager, Healthcare , IDC

11:30 AM - 11:45 AM

Participant Q&A