By using this site, you agree to the IDC Privacy Policy

Buyer Evolution for Optimizing Managed Digital Services

Buyer Evolution for Optimizing Managed Digital Services

Oct 12, 2017

Framingham, MA, United States

Details

Event Details

Buyer Evolution for Optimizing Managed Digital Services

12:00 p.m. - 1:00 p.m. U.S. Eastern Time

To register for this event, or to access the on-demand replay, please click here.

Firms are under growing pressure to transform into digital enterprises. Just consider that nearly 10% of U.S. firms expect to have an application provisioned in one day or less using cloud services. Or that enterprises need to respond to more event-driven situations, such as real-time price competition, product recalls, and cyberattacks. In addition to forcing enterprises to reevaluate the types of outsourced and managed services they consume, these types of market pressures are forcing service providers and outsourcers to make fundamental changes in their capabilities and offerings.

This Web conference will use the IDC MaturityScape framework to evaluate the buyer evolution in utilizing managed digital services (including cloud, mobile, social, analytics, IoT, and cognitive) as well as the expectations that buyers will have of their service providers when it comes to helping them become mature users of these services.

Key topics to be discussed in this presentation include:

  • Definition of managed digital services and its evolution
  • The value of managed digital services and its impact on organizations
  • Key building blocks of a MaturityScape for managed digital services
  • Evolution of service provider capabilities in aligning with buyer evolution

Session Speakers:

David Tapper, Program Vice President, Outsourcing and Managed Cloud Services

Audio replays of this Web conference are available to all registered participants starting the day after the event.

If you have questions about how to participate in this Web conference, please contact webconferences@idc.com.

Agenda

12:00 PM - 1:00 PM

Buyer Evolution for Optimizing Managed Digital Services

12:00 p.m. - 1:00 p.m. U.S. Eastern Time

12:00 PM - 12:02 PM

Topic and Speaker Introductions

IDC Web Conference Host

12:02 PM - 12:45 PM

Buyer Evolution for Optimizing Managed Digital Services

Program Vice President, Outsourcing and Managed Cloud Services , IDC

12:45 PM - 12:58 PM

Participant Q&A

12:58 PM - 1:00 PM

Conclusions/Wrap-up

IDC Web Conference Host