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Service Provider Infrastructure and ODM Direct Market Trends

This research program encompasses service provider compute and storage infrastructure, including service providers' supply chain strategies, deployment methods, and technology choices. Supplementing IDC's broad and deep quantitative portfolio surrounding this buyer segment, this service will examine the supplier competitive landscape, forecast future demand and profile different types of service providers (e.g., hyperscalers, cloud service providers, digital service providers, communication service providers, and managed hosting providers).


Markets and Subjects Analyzed

  • Worldwide compute and storage cloud infrastructure market share, forecasts, and installed base
  • Cloud, hyperscale, and service provider infrastructures
  • Service provider typology
  • Service provider infrastructure tiers
  • Open source and open infrastructure communities
  • Evolving supply chain for service providers
  • Cloud to edge deployments
  • Software defined infrastructure
  • Infrastructure security for the cloud
  • Software-based infrastructure resilience for cloud applications
  • Public cloud infrastructure stacks
  • Infrastructure as a service for service providers
  • Vendor performance, strategies, and portfolios
  • Buyer case studies and profiles of service providers
  • The role of operating systems in cloud computing
  • The impact of virtualization, containers, and cluster/grid computing on service provider infrastructure deployments
  • Accelerated computing in the cloud

Core Research

  • Service Provider Infrastructure Taxonomy
  • Own Versus Rent: Service Provider Strategies
  • Service Provider Infrastructure Market Share, 2019
  • Service Provider Infrastructure Forecast, 2020–2024

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.


Key Questions Answered

  1. How will public clouds, service providers, and hyperscalers shape the infrastructure market in the future?
  2. How will emerging compute and storage technologies impact the market, and how will they be adopted in cloud, telecom, and managed services offerings?
  3. How will artificial intelligence and accelerated computing change cloud computing?
  4. How will service providers address high-end and mission-critical workloads with their infrastructure strategies?
  5. What are the next set of trends in infrastructure abstraction for the cloud: virtualization, containerization, cluster computing, composable infrastructure?

Companies Covered

ADP LLC, ARM Limited, ASRock Rack Inc., AT&T Inc., Adobe Systems Inc., Advanced Micro Devices, Inc., Akamai Technologies, Inc., Alibaba Group Holding Limited, Altera Corporation, Amazon Web Services Inc., America Movil, S.A., Ampere Computing LLC, Apple Inc., Athenahealth, Inc., BT Group plc, Baidu, Inc., Box, Inc., Canonical Group Limited, CenturyLink, Inc., Charter Communications, Inc., China Mobile Limited, China Telecom Corporation Limited, China Unicom Limited, Cisco Systems, Inc., Citrix Systems, Inc., Comcast Corporation, Dell Inc., Deutsche Telekom AG, Docker, Inc., Dropbox Inc., Equinix Inc., Ericsson, Facebook, Inc., Foxconn Technology Group, Fujitsu Limited, Gigabyte Technology Co., Ltd., GoDaddy Inc., Google Inc., Hetzner Online GmbH, Hewlett Packard Enterprise, Hitachi, Ltd., Host Europe Group, Huawei Technologies Co., Ltd., IBM, Infor, Inc., Inspur Group Co., Ltd., Intel Corporation, Intuit Inc., Inventec Corporation, JD.com, Inc., KDDI Corporation, KT Corp., LSI Corporation, Lenovo Group Limited, Liberty Global PLC, LinkedIn Corporation, Marvell Technology Group Ltd., Masergy Communications Inc., MiTAC Inc., Micron Technology, Inc., Microsemi Corporation, Microsoft Corporation, NEC Corporation, NTT, NVIDIA Corporation, NetApp, Inc., NetSuite Inc., Netflix International B.V., New H3C Technologies Co., Ltd., Nokia Corporation, Nutanix, Inc., OVH Groupe S.A.S, OpenText Corporation, Oracle Corporation, Orange S.A., Packet Host Inc., PayPal, Inc., Pure Storage, Inc., Qualcomm Inc., Quanta Services Inc., Rackspace Inc., Red Hat, Inc., Rogers Communications Inc., SAKURA Internet Inc., SAP SE, SK Telecom Co., Ltd., SK hynix Inc., SUSE Linux GmbH, SYNNEX Corp., Salesforce.com, Inc., Samsung, SanDisk Corporation, Seagate Technology LLC, ServiceNow, Inc., Shaw Communications Inc., Sprint Corporation, Sugon Information Industry Co. Ltd., Super Micro Computer Inc., Swisscom Ltd., TELUS Corporation, Tata Group, Telcel, S.A., Telefonica S.A., Telstra Corporation Limited, Tencent Holdings Limited, Texas Instruments Incorporated, The Endurance International Group, Inc., The Ultimate Software Group, Inc., Time Warner Cable Inc., Twilio, Inc., Twitter, Inc., Uber Technologies, Inc., United Internet AG, VMware, Inc., Verizon Communications, Inc., Vodafone Group Plc, Vonage Holdings Corp., Western Digital Corporation, Wiwynn Corporation, Workday, Inc., Xilinx, Inc., Yahoo! Inc., Yandex LLC, eBay Inc.


Related Links


Meet the Experts
Deepak Mohan

Research Director, Cloud Infrastructure Services

Eric Sheppard

Research Vice President, Infrastructure Systems, Platforms and Technologies Group

Kuba Stolarski

Research Director, Infrastructure Systems, Platforms and Technologies Group

Leon Kao

Research Manager, Infrastructure Systems, Platforms and Technologies Group


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