SaaSPath 2022

Download PDF

SaaSPath 2022 is IDC's premier SaaS-specific benchmarking survey, providing subscribers with demand-side guidance on the mind and journey of SaaS buyers, including a deep dive into 19 functional application markets: accounts payable, accounts receivable, core HR, digital commerce, EAM, ERP, facility management, field service management, finance, procurement, payroll, PSA, sales force automation, SCM, subscription management, tax, travel and expense, treasury and risk, and talent management.

Coverage includes application adoption, deployment models, budget plans and replacement cycle timing, purchasing preferences and attitudes toward SaaS buying channels, application migration strategy, drivers and inhibitors, packaging and pricing options, and in-depth vendor reviews, ratings, spend, and advocacy scores for most leading vendors in each of the 19 functional application markets. SaaSPath is a global study covering 11 countries across all regions of the world

Markets and Subjects Analyzed

Functional application markets (19): Accounts payable, accounts receivable, core HR, digital commerce, EAM, ERP, facility management, field service management, finance, procurement, payroll, PSA, sales force automation, SCM, subscription management, tax, travel and expense, treasury and risk, and talent management
Application adoption, deployment models, budget plans, and replacement cycle timing
Purchasing preferences and attitudes toward SaaS buying channels, application migration strategy, drivers and inhibitors, packaging and pricing options
In-depth vendor reviews, ratings, and spend, for all 19 functional application markets

Core Research

SaaSPath: Worldwide Findings Banner Book
SaaSPath: Additional 20+ Banner Books — Findings by App Category/Country/Region
SaaSPath: Executive Summary PPT Report
SaaSPath: Vendor Ratings PPT Report
SaaSPath: Additional Survey Spotlights on Key Findings

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.

Key Questions Answered

What applications are organizations moving to SaaS? When? Where?
Which vendors are organizations looking to for each SaaS application solution? How do organizations rate those vendors, and what evaluation criteria do they use to select them?
How do SaaS buyers like to be sold to, and through what channels? What are their buying preferences, attitudes, fears, needs, and priorities? How do these things all vary by functional application market?

Companies Covered

Acumatica, Inc., Adobe Systems Inc., Amazon.com Inc., Amber Road, Inc., Amdocs Limited, Aurea Software, Inc., Blue Yonder Inc., Brainshark Inc., Cincom Systems, Inc., Clari Inc., Conversica Inc., Dassault Systemes SE, Dealertrack Inc., Deltek, Inc., Drift.Com Inc, E2open, Inc., Epicor Software Corporation, FinancialForce.com Inc., Genesys Logic Inc., Google LLC, HighJump Software Inc., Highspot, Inc., HubSpot Inc., IBM, IFS AB, Infor Inc., InsideSales.com Inc., Intuit Inc., Kinaxis Inc., LinkedIn Corporation, Logility, Inc., Manhattan Associates, Inc., Microsoft Corporation, Oracle Corporation, Oracle Netsuite, PROS Inc., PTC, Inc., Pegasystems Inc., Pipedrive, Inc., Plex Systems, Inc., QAD Inc., SAP Ariba, SAP Concur, SAP SE, SYSPRO, Sage Group plc, Sage Intacct, Inc., Salesforce.com, Inc., Seismic Software Inc., ServiceNow, Inc., ServiceSource International, Inc., Siemens AG, SugarCRM Inc., SuperOffice AS, SupplyOn AG, TAKE Supply Chain, Tact.ai Technologies, Inc., Tools Group, Unit4 NV, Veeva Systems Inc., Workday, Inc., Xactly Corporation, Xero Limited, Zilliant Inc., Zoho Corporation Pvt. Ltd., x.ai, inc

Meet the Experts

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division