This IDC study presents the Japan WAN services market shares based on the number of lines and revenue in 2020. The study covers the L2/L3 private network services, Ethernet leased line services, and managed internet VPN services. "WAN services customers are looking for many added values, such as security and flexibility in WAN. Moreover, the migration to the zero-trust model is accelerated by the establishment of remote work triggered by the COVID-19 pandemic. Therefore, WAN services vendors must strengthen their human support system to provide detailed solution ideas, customization, and integration to meet such needs," says Yoko Ono, research manager, Communications, IDC Japan.
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