TECH BUYER Dec 2022 - IDC Perspective - Doc # LA48864322

Remote Operations First in Latin America


Waldemar Schuster

While the COVID-19 pandemic has had a devastating impact on all Latin American companies and sectors, organizations have learned to think digitally. Presently, IT/OT professionals and leaders as well are aware that digitalization initiatives linked to operations need to be aligned with business objectives. Investments must be justified by outcomes, whereas in technology or any other assets and services needed to achieve the ultimate business goals.

"Critical technologies such as IoT, AI, robotics, and AR/VR are crucial for Latin American companies' strategies. We see converging IT, and OT will expand the organizations' universe by incorporating human-less intelligent automation and creating environments where systems learn and modify processes according to the business needs." Waldemar Schuster, Program Manager IT Services Latin America Data & Analytics.


Subscriptions Covered

Latin America Next Wave of Digital Innovation and Acceleration

Regions Covered

Latin America

Topics Covered

Cognitive/artificial intelligence, Future of digital innovation, IT operations and implementation, Remote worker, Technology buyer


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