This IDC Market Perspective highlights the impact of COVID-19 pandemic on telecom services markets in South Africa, including the fixed and mobile voice and data markets.
"During this challenging time, telcos have performed reliably and consistently under tremendous strain to support remote working, video streaming, and business continuity, although their network performance may have slowed in some cases. The COVID-19 outbreak is thus highlighting the importance of connectedness. Telecom services appear to be the common thread keeping people united as individuals and helping businesses weather the crisis." — Senior Analyst Mervin Miemoukanda, IDC South Africa.