This IDC Market Perspective provides insights into the refurbished printer market in South Africa. It describes the increasing demand for these devices, and examines the key market drivers, from both the consumer and supplier perspectives. The document also highlights the major players and challenges for end users.
"The refurbished printer market has been growing steadily in South Africa, as these devices offer businesses a cost-effective printing option to new printers, often with the same features and functionality. Given the tough economic climate, suppliers are in a good position to increase their revenue through sales, leasing, and managed print services contracts. Nevertheless, end users will require assurances of quality and peace of mind, which can best be provided with certifications, warranties, and high-level SLAs. A well-trained technical team is essential, not only for the initial reconditioning process, but also to ensure that machines are serviced at regular intervals and repaired or replaced promptly in the event of a breakdown." — Research Analyst Arnold Ponela, IDC South Africa