TECH SUPPLIER Dec 2020 - Technology Segment - Doc # META46703720

Oman IT Services Market 2020–2024 Forecast and 2019 Analysis

By: Eric SamuelProgram Manager, IT Services, Middle East and Africa, Suraj GodseResearch Analyst


This IDC study presents an overview of Oman's IT services market in 2019 and forecasts expenditure through 2024. The study includes market size and distribution analysis by vertical market and IDC's 12 foundation market categories.

The study answers the following questions:

  • What are IDC's predictions for spending on IT services in Oman? What are the assumptions behind the forecasts?
  • What are the concerns and preferences of end users in Oman regarding IT services procurement?
  • What are the trends in IT services in Oman? What does the future hold for managed services, offshoring, hosting, and cloud services?

"The economy of Oman, which was already struggling due to weak oil prices and increasing public debt levels, had to face another challenge in the form of the COVID-19 crisis. Government organizations had to quickly shift their services — which were still being delivered via traditional means — to digital channels. IT services providers also struggled to support client firms that needed their employees to work from remote locations. Even though the IT services market in Oman is not very mature, there is huge potential for technology adoption in the country. However, CIOs in the country are looking to justify the ROI of technology initiatives and are very cautious about their spending. CIOs are under pressure to reduce costs, find innovative ways of carrying out operations, and ensure business continuity." — Suraj Godse, Research Analyst, Telecom and IT Services, IDC Middle East and Africa



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