Abstract

The COVID-19 pandemic has accelerated digital transformation across the Middle East, Turkey, and Africa (META). It has spurred unprecedented demand for contactless services, cloud solutions, and collaboration applications as governments and businesses have started rationalizing IT costs and providing access to distributed workforces. With the intensifying focus on operational efficiency, tech-enabled automation has become a key priority that is reshaping organizational processes and operations. This IDC Presentation outlines the latest technology market outlooks for 2021 and beyond, including trends and forecasts for key countries across the META region. It further explores the latest developments in critical technologies such as cloud, security, artificial intelligence, robotic process automation, and Internet of Things.

Coverage