TECH SUPPLIER Nov 2021 - Market Forecast - Doc # META47717522

South Africa IT Services Market Forecast, 2021–2025

By: Jonathan TullettResearch Manager

Abstract

This IDC study presents an overview of South Africa's IT services market in 2020 and forecasts expenditure on IT services through 2025. The study contains market size and distribution analysis by foundation market and vertical market. The study also presents forecasts for 12 foundation market categories and answers the following questions:

  • What are IDC's predictions for spending on IT services in South Africa? What are the assumptions behind the forecast numbers, and what impact will the related issues have on the market throughout the forecast period?
  • What are the latest trends in IT services in South Africa in areas such as support services, project-oriented services, and managed services?

"IT services in South Africa weathered a difficult year in 2020. The market sustained growth in local currency by delivering urgent transformational services to customers as they adjusted to the new market conditions and the continued pandemic lockdowns. Although spending will remain constrained in the short term, the market is expected to return to healthy growth in the medium term as service providers evolve their capabilities to deliver traditional IT services alongside innovation accelerators such as hybrid cloud, artificial intelligence, edge computing, and the Internet of Things." — Senior Research Manager Jonathan Tullett, IDC Sub-Saharan Africa


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