target audience: TECH SUPPLIER  Publication date: May 2023 - Document type: Market Forecast - Doc  Document number: # META49108923

United Arab Emirates IT Services Market Forecast, 2022–2027


  • Eric Samuel Loading
  • Wilson Xavier Loading


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This IDC study provides an overview of the UAE's IT services industry in 2022 and forecasts IT services expenditure through 2027. It illustrates market size and distribution by foundation market and vertical market. The study also presents forecasts for 12 foundation market categories.

The study answers the following questions:

  • What are IDC's predictions on IT services spending in the UAE? What are the assumptions behind the forecast numbers?
  • What impact will digital transformation initiatives have on the market?
  • What are the latest trends in IT services delivery in the UAE (e.g., hybrid cloud, digital transformation, offshoring, and automation trends)?
  • What are the concerns and preferences of end users in the UAE regarding IT services procurement?

"Modernization of the cloud environment is the leading technology priority of CIOs attempting to build highly secure and resilient digital businesses. In addition, CIOs aspire to build intelligent businesses that can dynamically respond to market changes. Organizations will look to engage with providers that offer services around cloud assessment and planning, cloud modernization, intelligent automation, cybersecurity, and governance, risk, and compliance. These will become the foundational IT services expected of all providers, while industry knowledge and business process transformation capabilities will also influence the partner selection process." — Eric Samuel, associate research director, services, IDC Middle East and Africa


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