Abstract

This study covers the key market developments and adoption trends associated with RPA technology in the Middle East. The study analyzes the results from IDC's 2022 end-user surveys and provides key insights into RPA adoption preferences in the region. The report also provides key insights into various national initiatives and industry use cases related to RPA.

"As organizations focus on building digital resiliency through operational excellence, process automation has become a key pillar of accelerated digital transformation. Organizations in the Middle East are increasing their RPA investments and shifting toward the public cloud-based deployment model. As software vendors, governments, and system integrators increasingly promote RPA technology to achieve national and enterprise-level goals, the market is expected to grow significantly, in both awareness and spending terms, in coming years." — George Ayad, senior research analyst for software and cloud, IDC Middle East and Africa

Coverage