target audience: TECH SUPPLIER Publication date: Dec 2022 - Document type: Market Forecast - Doc Document number: # META49930322
South Africa Telecom Services Market Forecast, 2021–2026
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Abstract
This IDC Market Forecast examines the outlook for the South African telecommunications market for 2021–2026. It analyzes spending on consumer and enterprise fixed and mobile services (voice and data) and on Pay TV services. The study discusses key trends, identifies industry challenges, and examines how spending behavior will power growth in the telecom ecosystem over the forecast period.
“The telecom ecosystem in South Africa is undergoing an accelerated transformation across fixed and mobile services. The recent regulatory and policy developments around spectrum, 5G network rollouts, government focus on 4IR, and increased scrutiny on market competitiveness — as well as the government’s new spectrum policy, which emphasizes the participation of small and medium-sized enterprises (SMEs) in the telecom/ICT market — will further encourage new business models, new partnership strategies, and new propositions for both consumer and business customers. Service providers will need to develop customer-led digital-first strategies and adopt an ecosystem-based approach, leveraging emerging technologies that will offer increased value beyond connectivity and communication services.” — Senior Research Manager Keoikantse Marungwana, Telco and IoT, IDC Sub-Saharan Africa