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Tim Grieser

Research Vice President, Enterprise System Management Software

Tim Grieser is Research Vice President for Enterprise System Management Software.  His coverage includes software and SaaS solutions for managing systems, applications and IT operations across a wide variety of deployment models including on-premises, private and public clouds. Tim has published IDC research in market sizing, market forecasting, technological trends, vendor strategies and IT user needs and priorities.  Current interests include IT Operations Analytics encompassing both log analysis and predictive insights and cognitive/AI technologies.


Tim has over 20 years’ experience in the software industry in development and marketing of system management software. His background includes performance monitoring and analysis, modeling and simulation, resource utilization and service-level management and reporting.


  • Tim holds graduate degrees in Mathematics and Computer Science with specialties in Performance Analysis, Operational Analysis and Artificial Intelligence
BMC announced on May 29, 2018, that it will be acquired by KKR, a publicly traded global investment firm. BMC is being sold by a consortium of private investors (Bain Capital, Golden Gate Capital, and others) that took the firm private in 2...
Knowledge18 showcased both ServiceNow's vision of itself as an operations platform and the journey it must undertake with its customers to realize that vision in a sustainable fashion. The company's investments in customer success and user ...
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This IDC study provides a competitive analysis of the worldwide IT operations management (ITOM) software market for CY17.According to Tim Grieser, research vice president, IDC's System and IT Operations Management Software, "The worldwide I...
This IDC study provides a forecast for the worldwide DevOps software market for 2018–2022.According to IDC estimates, the worldwide DevOps software market achieved a level of $2.9 billion in 2017. The market is forecast to reach $6.6 billio...
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