Tim Grieser, Program Vice President, Enterprise System Management Software, is responsible for system management software research in IDC's Enterprise Systems Management Software program. His coverage includes software for managing systems and applications across a wide variety of platforms. A key focus area is e-business and distributed applications performance and availability, especially Web applications response time from the end-user perspective.

Tim has also served as Research Director, Performance and Availability Management Software research, and head of Management Service Providers research which focuses on the market for Systems Management facilities delivered through the hosted, subscription-based MSP model. Tim has published IDC research in a number of areas including market sizing, market forecasting, technological trends, vendor strategies and IT user needs and priorities.

Tim comes to IDC with 20 years of experience in the development and marketing of performance and availability management software. He was a product manager, R&D director, vice president of Product Marketing and finally vice president of North American Marketing at BGS Systems of Waltham. When that company was acquired by BMC Software of Houston, Dr. Grieser assumed a management position in performance product strategy and planning.

Tim has Master's and Ph.D. degrees in Computer Science, specializing in computer performance analysis. His areas include performance monitoring, performance analysis, modeling and simulation, resource utilization and service-level management and reporting. He brings a new dimension to IDC's research in application performance and availability management, combining in-depth technical knowledge with broad experience in software industry business practices.