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Amy Lind

Research Manager, Broadband, Enterprise Voice & IP Communications Services, and Unified Communications

Amy Lind is a Research Manager with IDC’s Communications Services practice and a leading member of the Unified Communications and Collaboration (UC&C) research team. Ms. Lind’s core research coverage includes the evolution of IP voice and UC&C services and communications service provider (CSP) positioning and business model innovation. She assesses the migration of business communications from legacy TDM to IP-based, integrated communications and collaboration solutions and evaluates enterprise adoption of VoIP and UC&C. Ms. Lind also provides in-depth analysis of telecom carriers and cable operators strategies for deploying and marketing fixed broadband and voice services to consumers.


Previously, Amy was a research specialist with Accenture’s Communications and High-Tech strategy practice and with The Boston Consulting Group’s High Technology and Telecommunications management consulting practice. She also previously worked as a research analyst for IDC’s Investment Research program where she was responsible for many of IDC’s large financial and consulting accounts.


  • B.A. in American Studies/Government from Smith College
  • Frequently presents at client and industry events; research and quotes often appear in various publications including The Boston Globe and Network World.
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