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Rebecca Segal

Group Vice President, Worldwide Services

Rebecca Segal is Group Vice President for Worldwide Services and leads IDC's research on IT and business services.  Her team is highly focused on the role of services firms in advancing the digital agendas of their clients while also growing their own businesses in a highly competitive and constantly changing environment.  From strategy consulting to systems integration to managed services, the worldwide services team looks at key growth areas for services including digital transformation, the IoT, cognitive/AI systems and their applicability in the services industry, as well as the transformation of legacy services areas such as ERP.


Ms. Segal began her career at IDC over 30 years ago after a research role in state government.  She is an Adjunct Professor in Marketing Research in the Wallace E. Carroll Graduate School of Management at Boston College.


  • B.A. in Psychology/Anthropology from Mount Holyoke College
  • M.S.W. in Social Research from Boston College
  • Speaker, presenter and moderator at industry and IDC conferences and events, as well as providing analysis for multiple media outlets including Businessweek, Forbes, and The Wall Street Journal.
This IDC Market Perspective discusses IBM Services Analyst Event 2017. IDC analysts attended IBM's Services Analyst Event in November 2017 in New York City. IBM emphasized the connections between its Business Services and Technology Service...
This IDC Web Conference provides a team discussion, led by IDC's Rebecca Segal, on the key predictions that will impact the global services market over the next one to three years. Senior IT leaders and line-of-business executives will come...
More results
IDC FutureScape: Worldwide Services 2018 Predictions

Dec 14, 2017 - Framingham, MA United States

IDC FutureScape: Worldwide Services 2017 Predictions

Dec 06, 2016 - Framingham, MA United States