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Rebecca Segal

Group Vice President, Worldwide Services

Rebecca Segal is Group Vice President for Worldwide Services and leads IDC's research on IT and business services.  Her team is highly focused on the role of services firms in advancing the digital agendas of their clients while also growing their own businesses in a highly competitive and constantly changing environment.  From strategy consulting to systems integration to managed services, the worldwide services team looks at key growth areas for services including digital transformation, the IoT, cognitive/AI systems and their applicability in the services industry, as well as the transformation of legacy services areas such as ERP.


Ms. Segal began her career at IDC over 30 years ago after a research role in state government.  She is an Adjunct Professor in Marketing Research in the Wallace E. Carroll Graduate School of Management at Boston College.


  • B.A. in Psychology/Anthropology from Mount Holyoke College
  • M.S.W. in Social Research from Boston College
  • Speaker, presenter and moderator at industry and IDC conferences and events, as well as providing analysis for multiple media outlets including Businessweek, Forbes, and The Wall Street Journal.
To capture a bigger piece of the almost $100 billion cross-industry digital consulting opportunity, EY is growing an ever-evolving global ecosystem of consultants, external experts, and alliance partners, from technology giants to market di...
CSC and Hewlett Packard Enterprise (HPE) announced on May 24 a spin-merger of HPE's Enterprise Services (ES) business with CSC to create a $26 billion pure-play services business. The proposed tax-free deal would give existing shareholders ...
This IDC Market Analysis Perspective features the Internet of Things (IoT) as it offers significant opportunities for IT services providers. Given the complexity and far-reaching impacts of IoT, customers will turn to services providers in ...
This IDC study presents the 2017-2021 market sizing and growth rates for the worldwide Internet of Things (IoT) services market."Service providers have a real opportunity in the IoT services market to show significant value to their custome...
More results
IDC FutureScape: Worldwide Services 2018 Predictions

Dec 14, 2017 - Framingham, MA United States

IDC FutureScape: Worldwide Services 2017 Predictions

Dec 06, 2016 - Framingham, MA United States