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Xiao-Fei Zhang

Research Director, IDC Global Services Markets and Trends

Xiao-Fei Zhang leads IDC's BuyerPulse: Services Deals Analysis research team and is responsible for research content and program development. He also leads the worldwide research team in tracking deals from major services vendors. The team's coverage includes customer/vendor relationship, deal value, industries, geographic scope, and other contract metrics. Mr. Zhang also provides in-depth analysis on services deal trends in various services markets on quarterly and annual basis, such as quarterly outsourcing deals trend report series, deal trend reports on key services markets, etc...

Prior to joining IDC, Mr. Zhang worked at both Oracle and the Asian Wall Street Journal. He also served as a research consultant for CellExchange, Forum Systems, and e21 Corp, conducting research in mobile technology, Web Services Security, and other IT related industries.

Mr. Zhang earned his Master of Business Administration from Boston University. Prior to his MBA, he earned a Masters of Arts in Journalism from the University of California at Berkeley, and a Bachelor of Arts in English from Boston University College of Science and Arts.

This IDC Market Perspective provides insights into Capgemini following its Global Analyst Day in June 2017. "As Capgemini celebrates its 50th anniversary, the firm highlighted strategies to address its own growth and profitability as well a...
This IDC Market Perspective provides an overview analysis and assessment of outsourcing-managed services deals based on a rolling four-quarter view."Winning outsourcing-managed services deals is becoming more challenging as buyers are looki...
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