Big Bets in Engineering Services — M&A Deal Activities in Digital Engineering and Operational Technology Services Market
This IDC Market Perspective highlights M&A activities in the engineering and operational services markets and discusses key drivers, including pandemic catalyst, availability of cash, and some potential challenges vendors may face."M&am...
This IDC Market Note highlights IBM's expanded deal announcement with Honda Motor Europe, which includes the integration of finance and procurement towers.
Sitel Group Completes Acquisition of SYKES, Propelling the Organization Among the Top 3 Global CX Service Providers
This IDC Market Note reviews the details of Sitel Group's acquisition of SYKES and provides a broader perspective on customer care and contact center deals in the market.
Digital Engineering and OT Services Deal Trends
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