Team: Cloud Computing
Directions 2014 Boston/MA: Participating 1-1 Analysts
Social, Unified Communications and Collaboration
As a practice director, Kimberly Knickle is responsible for research and analysis of business and IT issues for manufacturers, and in particular for the asset-oriented value chain (AOVC), which includes manufacturers in chemicals, pulp & paper, metals, and downstream oil & gas. In addition, she manages the IT Priorities & Strategies practice area, which focuses on analyzing IDC industry survey data and hot topics that are changing the way manufacturers buy and use IT. Ms. Knickle also supports research in the supply chain and the brand-oriented value chain.
Ms. Knickle regularly contributes to the IDC Manufacturing Insights Community (http://idc-insights-community.com/manufacturing) and tweets (@kimknickle) about business and IT issues relevant to manufacturers.
Prior to joining IDC in 2006, Ms. Knickle served as an independent consultant specializing in business and information technology (IT) strategy and held senior positions at industry analyst firms including AMR Research, Hurwitz Group, Inc., and Charles River Strategies. As research director at AMR Research, she was well recognized as an industry thought leader in Enterprise Application Integration (EAI).
Earlier in her career, Ms. Knickle held various roles in marketing, engineering and executive management at companies such as Entre Computer Center, Boston Center for Computer Applications, and Underwriters Laboratories, Inc. Ms. Knickle has more than 20 years of experience in market research and the IT industry.
In addition to regularly speaking at industry conferences, Ms. Knickle is a highly regarded source for the news media on IT issues in business, with coverage from BusinessWeek, ComputerWorld, and Information Week.
She is a graduate of Boston University's School of Management, where she earned her MBA degree. She also holds a bachelor's of science degree in electrical engineering from Cornell University.
Best Practices: Enabling Manufacturer-Retailer Collaboration to Serve the Omni-Channel Consumer in 2014
Simon Ellis, Leslie Hand, Kimberly Knickle
Mar 2014 - Doc # MI247175 Best Practices
This IDC Manufacturing Insights report analyzes how consumer products manufacturers are applying existing and new investments to improve collaboration and customer service and to become their customers' partner of choice.: "We belie ...purchase document
Perspective: Connecting Business Priorities and
IT Investments in the Chemical Industry
Mar 2014 - Doc # MI247179 Perspective
This IDC Manufacturing Insights Perspective presents top business priorities and IT initiatives for chemical manufacturers, in the context of growth expected over the next few years. purchase document
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