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Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success




  • By:  Elaina Stergiades Loading

    These event proceedings were presented at the IDC Directions conferences in Boston and San Jose in March and April 2024.As technology innovations continue to accelerate, organizations are struggling to define, calculate, and track the value...
  • By: 

    • Alan Webber Loading
    • Melinda-Carol Ballou Loading
    • Roger Beharry Lall Loading
    • Douglas Hayward Loading
    • Lavanya Jindal Loading
    • Ritu Jyoti Loading
    • Marci Maddox Loading
    • Gerry Murray Loading
    • Elaina Stergiades Loading
    • Ornella Urso Loading
    This IDC Perspective is a collaborative effort that highlights many of the key announcements, topics, and themes from Adobe's 2024 Summit event. "As expected, the primary topic at Adobe's 2024 Summit was GenAI," said Alan Webber, program vi...
  • By: 

    • Philip Carter Loading
    • Robert Parker Loading
    • Brian E. Clarke Loading
    • Chris Murphy Loading
    • Teodora Siman Loading
    • Elaina Stergiades Loading
    • Mark Thomason Loading
    • Ashish Nadkarni Loading
    • Ritu Jyoti Loading
    This IDC Perspective provides a definitive overview of the generative AI (GenAI) pricing models to help IT and sourcing professionals budget for GenAI deployments across multiple types of use cases. The generative AI pricing landscape is co...
More results   for Analyst Research
  • AI and machine learning in support delivery

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2024 Q2 Market Perspective Tech Supplier

  • Customer success: how providers are helping end users and IT organizations

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2024 Q2 IDC Survey Tech Supplier

  • Customer success: key market trends for support providers

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2024 Q2 Market Perspective Tech Supplier


More results   for Planned Research