Worldwide and U.S. Software Support and Deployment Services Forecast, 2021–2025

Jun 2021 | Market Forecast | Doc # US47904821

By: Elaina StergiadesResearch Manager, Software and Hardware Support Services

This IDC study provides market sizing and forecast for software support and deployment services."The global COVID-19 pandemic affected the software support and deployment services market in mixed ways, with IT organizations reducing their s...

The Cost of Downtime On Premises Versus Public Cloud and Other Downtime Analysis

Jun 2021 | IDC Perspective | Doc # US47775320

By: Rob BrothersProgram Vice President, Datacenter and Support Services, Elaina StergiadesResearch Manager, Software and Hardware Support Services

This IDC Perspective discusses the enterprises' need to keep downtime at a minimum. Public cloud or on-premises mission-critical applications and environments as a whole need to be supported differently than they have in the past."Workloads...

Digital Infrastructure Resiliency Trending Higher as Enterprises Set Tech Investment Priorities for Next Two Years

May 2021 | IDC Survey Spotlight | Doc # US47812821

By: Rick VillarsGroup Vice President Worldwide Research, Mary Johnston TurnerResearch Vice President, Future of Digital Infrastructure, Brad CasemoreResearch Vice President, Research Vice President, Datacenter and Multicloud Networks, Dave McCarthyResearch Vice President, Cloud and Edge Infrastructure Services, Ashish NadkarniGroup Vice President, Infrastructure Systems, Platforms and Technologies Group, Stephen ElliotProgram Vice President, Management Software and DevOps, Leslie RosenbergResearch Vice President, Network Life-Cycle Services and Infrastructure Services, Elaina StergiadesResearch Manager, Software and Hardware Support Services, Andrew BussResearch Director - European Enterprise Infrastructure, Archana VenkatramanAssociate Research Director, Cloud Data Management, IDC Europe

This IDC Survey Spotlight provides insight into how IT and LOB decision maker perspectives on the prioritization of digital infrastructure technology investments have shifted over the past several months as many organizations grapple with l...