Elaina Stergiades
Cisco Partner Summit was held virtually once again this year on November 9. The online event featured Cisco's senior leadership discussing the company's business transformation journey from hardware to software, services, and as-a-service o...
On November 2, Juniper announced the launch of Juniper Support Insights, a new support solution that leverages artificial intelligence (AI) to improve operations, visibility, and insights across the full Juniper portfolio for both enterpris...
This IDC study provides IDC's top 10 predictions for the future of digital infrastructure for 2023."Digital infrastructure provides the underpinning for digital business agility and innovation," explains Mary Johnston Turner, research VP, F...
This IDC study presents the top 10 predictions and key drivers for the IT industry for the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face as they define, build, an...
This IDC Market Analysis Perspective provides detailed information on the success, support, and deployment services landscape for technology providers. It considers the overall condition of the market in 2022, the key competitors, and evolv...
Barriers to digital infrastructure resilience: How support providers can help
Customer success: how support providers can help IT organizations
Customer success: how support providers can help end users
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