Elaina Stergiades
Cisco Partner Summit was held virtually once again this year on November 9. The online event featured Cisco's senior leadership discussing the company's business transformation journey from hardware to software, services, and as-a-service o...
On November 2, Juniper announced the launch of Juniper Support Insights, a new support solution that leverages artificial intelligence (AI) to improve operations, visibility, and insights across the full Juniper portfolio for both enterpris...
On September 9, 2021, HPE introduced HPE Pointnext Complete Care, a comprehensive support offering that replaces HPE Datacenter Care and HPE Proactive Care Advanced to simplify the portfolio and help businesses with edge to cloud IT initiat...
This IDC Market Perspective focuses on the major announcements from Dell Technologies World 2022, which was held as a hybrid event held live in Las Vegas and virtually during May 2–5, 2022. The event marked a continuation in the evolution o...
This IDC Perspective highlights the introduction of VMware Skyline Advisor Pro at VMworld in October 2021."As CIOs and IT managers struggle to optimize IT operations across hybrid environments, they are looking for support providers with in...
This IDC study provides IDC's 2022 top 10 predictions for the future of digital infrastructure. "Digital infrastructure spans compute, storage, network, infrastructure software including virtualization and containers and the automation, AI/...
Customer trends in preventive/predictive support
Worldwide SaaS CRM SW Support and Deployment Services Forecast 2022 - 2027
Worldwide SaaS ERM SW Support and Deployment Services Forecast 2022 - 2027
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