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Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success




  • By: 

    • Mary Johnston Turner Loading
    • Rohit Mehra Loading
    • Ashish Nadkarni Loading
    • Stephen Elliot Loading
    • Jeff Newton Loading
    • Archana Venkatraman Loading
    • Phil Goodwin Loading
    • Peter Rutten Loading
    • Matthew Eastwood Loading
    • Simon Piff Loading
    • Jevin Jensen Loading
    • Sean Graham Loading
    • Susan G. Middleton Loading
    • Jennifer Cooke Loading
    • Rick Villars Loading
    • Dave McCarthy Loading
    • Mark Leary Loading
    • Kuba Stolarski Loading
    • Andrew Buss Loading
    • Elaina Stergiades Loading
    • Natalya Yezhkova Loading
    • Carol Sliwa Loading
    • Yukihisa Hode Loading
    • Vijay Bhagavath Loading
    • Chris Kanaracus Loading
    • Dave Pearson Loading
    • Penny Madsen Loading
    • Franco Chiam Loading
    • Shahin Hashim Loading
    This IDC study provides IDC's top 10 predictions for the future of digital infrastructure for 2024."The digital infrastructure ecosystem will be heavily impacted by GenAI in the coming years," explains Mary Johnston Turner, research VP, Fut...
  • By: 

    • Rob Brothers Loading
    • Elaina Stergiades Loading
    This IDC Market Analysis Perspective provides a detailed overview of the success, support, and deployment services landscape for technology providers. It considers the overall condition of the market in 2023, the key competitors, and evolvi...
  • By: 

    • Rob Brothers Loading
    • Susan G. Middleton Loading
    • Leslie Rosenberg Loading
    • Bjoern Stengel Loading
    • Elaina Stergiades Loading
    This IDC Market Note focuses specifically on services announcements and the impacts that these announcements will have on Cisco and its partners and customers.Cisco Live 2023 showcased multiple product and services announcements framed in t...
More results   for Analyst Research
  • AI and machine learning in support delivery

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2023 Q4 Market Perspective Tech Supplier

  • Customer success: how providers are helping end users and IT organizations

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2023 Q4 IDC Survey Tech Supplier

  • Customer success: key market trends for support providers

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2023 Q4 Market Perspective Tech Supplier


More results   for Planned Research