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Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success




  • By:  Elaina Stergiades Loading

    This IDC Perspective highlights the focus on customer success services at Oracle CloudWorld 2023."With most enterprises struggling to complete 100% of digital projects, CIOs and business managers are relying on technology providers to help ...
  • By:  Elaina Stergiades Loading

    This IDC Perspective highlights expanded capabilities for existing customers in SAP Cloud Application Lifecycle Management, as well as access the SAP Business Transformation Center."With most enterprises struggling to complete all of their ...
  • By: 

    • Mary Johnston Turner Loading
    • Rohit Mehra Loading
    • Ashish Nadkarni Loading
    • Stephen Elliot Loading
    • Jeff Newton Loading
    • Archana Venkatraman Loading
    • Phil Goodwin Loading
    • Peter Rutten Loading
    • Matthew Eastwood Loading
    • Simon Piff Loading
    • Jevin Jensen Loading
    • Sean Graham Loading
    • Susan G. Middleton Loading
    • Jennifer Cooke Loading
    • Rick Villars Loading
    • Dave McCarthy Loading
    • Mark Leary Loading
    • Kuba Stolarski Loading
    • Andrew Buss Loading
    • Elaina Stergiades Loading
    • Natalya Yezhkova Loading
    • Carol Sliwa Loading
    • Yukihisa Hode Loading
    • Vijay Bhagavath Loading
    • Chris Kanaracus Loading
    • Dave Pearson Loading
    • Penny Madsen Loading
    • Franco Chiam Loading
    • Shahin Hashim Loading
    This IDC study provides IDC's top 10 predictions for the future of digital infrastructure for 2024."The digital infrastructure ecosystem will be heavily impacted by GenAI in the coming years," explains Mary Johnston Turner, research VP, Fut...
More results   for Analyst Research
  • AI and machine learning in support delivery

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2024 Q1 Market Perspective Tech Supplier

  • Customer success: how providers are helping end users and IT organizations

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2024 Q1 IDC Survey Tech Supplier

  • Customer success: key market trends for support providers

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2024 Q1 Market Perspective Tech Supplier


More results   for Planned Research