Market Analysis Perspective: Worldwide IT Service Strategies for Proactive Customer Success, 2022
This IDC Market Analysis Perspective provides detailed information on the success, support, and deployment services landscape for technology providers. It considers the overall condition of the market in 2022, the key competitors, and evolv...
This IDC Market Perspective focuses on the major announcements from Dell Technologies World 2022, which was held as a hybrid event held live in Las Vegas and virtually during May 2–5, 2022. The event marked a continuation in the evolution o...
VMware Skyline Advisor Pro: The Continuing Evolution of Predictive Support for Autonomous IT Infrastructure
This IDC Perspective highlights the introduction of VMware Skyline Advisor Pro at VMworld in October 2021."As CIOs and IT managers struggle to optimize IT operations across hybrid environments, they are looking for support providers with in...
Customer trends in preventive/predictive support
IDC FutureScape: Worldwide Future of Digital Infrastructure 2023 Predictions
Worldwide SaaS CRM SW Support and Deployment Services Forecast 2022 - 2027
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