Elaina Stergiades
Cisco Partner Summit was held virtually once again this year on November 9. The online event featured Cisco's senior leadership discussing the company's business transformation journey from hardware to software, services, and as-a-service o...
On November 2, Juniper announced the launch of Juniper Support Insights, a new support solution that leverages artificial intelligence (AI) to improve operations, visibility, and insights across the full Juniper portfolio for both enterpris...
本IDC研究报告将介绍对IT行业未来五年的十大预测及其关键驱动因素。报告重点介绍了企业的业务、技术和IT团队在定义、构建和治理致胜数字优先时代所需的技术时面临的中长期挑战。IDC全球研究副总裁Rick Villars表示："未来几年，领先的技术提供商必须发挥主导作用，帮助企业利用创新技术渡过当前的颠覆风暴。"
This IDC Survey Spotlight compares IT spending data from the March 2022 Future Enterprise Resiliency and Spending Survey, Wave 2, with the same results from the September 2022 Future Enterprise Resiliency and Spending Survey, Wave 8. The su...
This IDC Survey Spotlight examines some of the key areas where enabling automation is a key criterion for selecting IT vendors and service providers. With IT asset service and support an important area of consideration, IDC believes support...
The Cost of Downtime in Datacenter Environments: Key Drivers and How Support Providers can Help
Worldwide Network Software Support and Deployment Services Forecast 2022 - 2027
AI and machine learning in support delivery
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