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Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success




  • By: 

    • Rob Brothers Loading
    • Elaina Stergiades Loading
    This IDC Market Analysis Perspective provides a detailed overview of the success, support, and deployment services landscape for technology providers. It considers the overall condition of the market in 2023, the key competitors, and evolvi...
  • By: 

    • Rob Brothers Loading
    • Susan G. Middleton Loading
    • Leslie Rosenberg Loading
    • Bjoern Stengel Loading
    • Elaina Stergiades Loading
    This IDC Market Note focuses specifically on services announcements and the impacts that these announcements will have on Cisco and its partners and customers.Cisco Live 2023 showcased multiple product and services announcements framed in t...
  • By: 

    • Rob Brothers Loading
    • Gard Little Loading
    • Curtis Price Loading
    • Leslie Rosenberg Loading
    • Elaina Stergiades Loading
    This IDC Market Note shares observations from the Dell Technologies World (DTW) event, held in the week of May 22, 2023, in Las Vegas, Nevada, with a specific focus on the Dell Technologies Services portfolio. Dell Technologies made numerou...
More results   for Analyst Research
  • AI and machine learning in support delivery

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2023 Q4 Market Perspective Tech Supplier

  • Customer success: how providers are helping end users and IT organizations

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2023 Q4 IDC Survey Tech Supplier

  • Customer success: key market trends for support providers

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2023 Q4 Market Perspective Tech Supplier


More results   for Planned Research