Waldemar SchusterProgram Manager, IT Services, Latin America
The future of Operation Centers in Latin America focuses on adopting value propositions for companies in a customer-centric environment. Modern Digital Operation Centers pave the road for satisfying, safe, and trustworthy user experiences u...
Worldwide Managed Cloud Services Forecast, 2021–2025: An Extraction View of Technology Outsourcing Services Markets
This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2021–2025 forecast period. IDC views managed cloud services as an extraction view of IDC's technolo...
This IDC Perspective captures IDC's observations and discussions on the Cloud services announcements at AWS re:Invent 2020.
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