Sep 2021 | IDC Perspective | Doc # LA46821521
By:
Waldemar Schuster
Program Manager, IT Services, Latin America
The future of Operation Centers in Latin America focuses on adopting value propositions for companies in a customer-centric environment. Modern Digital Operation Centers pave the road for satisfying, safe, and trustworthy user experiences u...
Sep 2021 | Market Forecast | Doc # US47084421
By:
David Tapper
Program Vice President, Outsourcing and Managed Cloud Services, Peter Marston
Research Director, Worldwide Intelligent Application Services, Jason Bremner
Research Vice President, Industry and Business Solutions, Francesca Ciarletta
Research Analyst, European Services, Cathy Huang
Associate Research Director, Services and Security, IDC Asia/Pacific, Satoshi Matsumoto
Research Director, IT Services, IDC Japan, Waldemar SchusterProgram Manager, IT Services, Latin America, Daniel Povis
Senior Analyst, IT Services, Peru and Argentina, Ewa Zborowska
Research Director, IDC Poland, Courtney Munroe
Research Vice President, Worldwide Telecommunications Research, Seiichiro Yoshii
Senior Market Analyst, IT Services, IDC Japan, Takuya Uemura
Group Manager, IT Services, IDC Japan, Jonathan Tullett
Research Manager
This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2021–2025 forecast period. IDC views managed cloud services as an extraction view of IDC's technolo...
May 2021 | IDC Perspective | Doc # LA47687621
By:
Alejandro Florean
Vice President Consulting & Strategic Solutions, Latin America, Pietro Delai
Program Manager, Software and Cloud Solutions, Latin America, Enrique Phun
Senior Analyst, Software, Latin America, Daniel PovisSenior Analyst, IT Services, Peru and Argentina, Waldemar SchusterProgram Manager, IT Services, Latin America
This IDC Perspective captures IDC's observations and discussions on the Cloud services announcements at AWS re:Invent 2020.