Ali Zaidi

Research Vice President, IT Consulting, Systems Integration, and Artificial Intelligence Services

By:  Ali Zaidi
This IDC Survey Spotlight looks at IT consulting spending on IT services management (ITSM) as compared with other infrastructure categories (enterprise architecture, datacenter transformation, and security) and how spending is different for...
By:  Ali Zaidi
This IDC study represents a vendor assessment of the Salesforce implementation services through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the Salesforce im...
This IDC Web Conference presents a discussion by IDC's Services analysts on top 10 predictions for the worldwide services market in 2022 and beyond, with a deep dive into three of those predictions. Predictions range from the demand for sus...
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Analyst Location

United States


Project-oriented engagement services


Worldwide, North America