Ali Zaidi
Research Vice President, IT Consulting, Systems Integration, and Artificial Intelligence Services
IBM has agreed to buy Waeg, a European Salesforce consulting partner with 150 employees, just weeks after acquiring United States-based 7Summits in January 2021. Among other things, Waeg brings IBM additional business-to-business (B2B) ecom...
On October 8, 2020, IBM announced that the company will separate its managed infrastructure services business unit, a part of its Global Technology Services (GTS) division, into a new public company, referred to as NewCo, that will be forma...
This IDC Survey Spotlight looks at IT consulting spending on IT services management (ITSM) as compared with other infrastructure categories (enterprise architecture, datacenter transformation, and security) and how spending is different for...
This IDC study represents a vendor assessment of the Salesforce implementation services through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the Salesforce im...
This IDC Web Conference presents a discussion by IDC's Services analysts on top 10 predictions for the worldwide services market in 2022 and beyond, with a deep dive into three of those predictions. Predictions range from the demand for sus...
Buyer Adoption: Infrastructure Consulting Services Survey Presentation
Buyer Perception: Customer Perception of IT Project-Based Services Provider Presentation
IDC's Services Analysts Look Back on 2021 and Look Ahead Towards 2022
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