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Rosalind Craven

Research Manager, EMEA Mobility

Rosalind Craven joined IDC in August 2010 and is now a research manager in the EMEA Telecoms team. Based in London, she focusses on telecoms IT and transformation strategy, especially issues involving customer experience. She has especially deep knowledge of the consumer telecoms market, having spent several years working on in depth forecast models in that area.

Before joining IDC, Rosalind worked as telecoms analyst at country risk and industry analysis firm Business Monitor International, specializing in the EMEA region. She began her analyst career at niche tariff research firm, Tarifica.


This IDC Market Note describes some of the product and service highlights set out in Ericsson's Analyst Conference and assesses their role in Ericsson's turnaround strategy. "It was very clear at the 2018 Analyst Conference how pivotal 5G h...
EMEA Telco Transformation Outlook, 2018

Jan 2018 - Market Presentation - Doc # CEMA43503518

by: Mike CansfieldRosalind CravenJohn DelaneyJames EibischAndy Hicks,  Laura Petrone,  Bruno Teyton

The year 2018 will be characterized by both immediate change and preparation for much greater upheaval in the future. To meet the challenges of the future, telcos in EMEA are taking steps to transform their service mix, infrastructure, oper...
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