Rich Costello

IDC
Analysts
Current: Rich Costello

Rich Costello

Senior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

IDC Links
Analyst Research

Cisco Webex Gets Seriously Focused on Collaboration

Feb 2019 | IDC Link | Doc # lcUS44887419

By: Wayne KurtzmanResearch Director, Social and Collaboration, Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Melissa FremeijerSenior Research Analyst, European Telecommunications and Networking

After spending a few days with the Cisco Collaboration leadership team led by Amy Chang, it is clear that the team is focused on the pillars of collaboration that leverage the Cisco security and with new features that help people work bette...
Oracle Reinforces Real-Time Communications Portfolio with Talari SD-WAN Buy

Nov 2018 | IDC Link | Doc # lcUS44458618

By: Rajesh GhaiResearch Director, Carrier Network Infrastructure, Brad CasemoreResearch Vice President, Datacenter Networks, Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Brandon ButlerSenior Research Analyst, Enterprise Networks, Rohit MehraVice President, Network Infrastructure

Oracle's purchase of Talari is driven by the vision that cloud-hosted real-time communications (RTC) application sessions need not just the security and management provided by session border controllers but also the predictability, availabi...
Cisco Collaboration Summit 2018: Rising Collaboration

Apr 2018 | IDC Link | Doc # lcUS43766818

By: Wayne KurtzmanResearch Director, Social and Collaboration, Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Amy LindResearch Manager, Broadband, Enterprise Voice & IP Communications Services, and Unified Communications

The Cisco Collaboration Summit was held April 18–20, 2018, in Phoenix, Arizona. Announcements included convergence of the Cisco Webex brand and strategy (now with a lowercase "e" in Webex) to unify the brand experience across calls, meeting...

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Worldwide IP PBX Market Shares, 2018: Phones Up, Lines Down

May 2019 | Market Share | Doc # US45041919

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

This IDC study provides vendor market shares for the worldwide IP PBX market for 2018."IP telephony is still a driver of organizations provisioning new communications technologies and, surprisingly, IP phone shipments and revenue both incre...
IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2019

May 2019 | Taxonomy | Doc # US45024219

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Amy LindResearch Manager, Broadband, Enterprise Voice & IP Communications Services, and Unified Communications

This IDC study updates IDC's worldwide unified communications and collaboration (UC&C) research taxonomy to provide market definitions and a framework that IDC uses to track, segment, and forecast the worldwide UC&C market. This tax...
IDC Market Glance: Unified Communications and Collaboration, 1Q19

Mar 2019 | Market Presentation | Doc # US44887319

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Amy LindResearch Manager, Broadband, Enterprise Voice & IP Communications Services, and Unified Communications

This IDC Market Glance provides a high-level representative view of unified communications and collaboration (UC&C) vendors and service providers in each of the technology categories presented. UC&C solutions are designed to increas...

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Analyst Location

United States

Rich Costello

IDC Links

Analyst Research

Cisco Webex Gets Seriously Focused on Collaboration

Oracle Reinforces Real-Time Communications Portfolio with Talari SD-WAN Buy

Cisco Collaboration Summit 2018: Rising Collaboration

Worldwide IP PBX Market Shares, 2018: Phones Up, Lines Down

IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2019

IDC Market Glance: Unified Communications and Collaboration, 1Q19

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