Senior Research Analyst, User Research, CEMA
Pavel Soper joined IDC in September 2010 as a senior analyst in the end user research team. He is responsible for the selection and management of third-party vendors, data quality assurance, and provision of support to other IDC analyst and consulting teams. He also participates in the development process of research tools.
Soper has more than ten years of experience in international market research, with particular focus on customer satisfaction surveys. Prior to joining IDC, he worked as research manager at an international company providing market research services in many countries across the CEE region. He was also responsible for the development of Enterprise Feedback Management research tools.
Pavel Soper holds a Master's degree in sociology and social research methodology from Charles University in Prague. In addition to his native Czech, he speaks English and conversational Russian.