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Chad Huston

Research Manager, Worldwide Services

Chad Huston is a Research Manager for the Worldwide Services program.  Mr. Huston works with IDC analysts across all fourteen business and IT services markets, as well as all seven geographic regions, to aggregate the highest level view of the services market.  Mr. Huston utilizes this data, as well as his interaction with vendors and end users, to analyze key developments in the services industry within the Worldwide Services program. Common topics in this program have been: profitability by type of service (consulting versus outsourcing), "Top 10" vendors in the market, recent acquisitions, and geographic trends.


Previously, Chad worked as an analyst with Accenture, spending two years in the Dallas, Texas office focused mainly on resources clients, and 6 months at the Melbourne Australia office dedicated to a large public sector engagement. 


  • M.A. in International Economics from Brandeis University
  • B.B.A. in Finance from Abilene Christian University
Dell Technologies World 2018 highlighted how important the overall customer experience with Dell EMC should be and how services play a critical piece in that overall experience. One of the strategic initiatives to accomplish a better experi...
Dell Technologies held its first analyst event after one full year as the combined company of Dell and EMC. The event was designed to highlight the synergies, strategic direction, and innovation across the breadth of the portfolio of the se...
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Worldwide Services Forecast, 2018–2022

May 2018 - Market Forecast - Doc # US42657418

by: Chad Huston

This IDC study details the 2018–2022 market sizing and growth rates for the worldwide services market. This market is broken down into two major views. The first is the macromarket view, which segments the services market into three macroma...
This IDC study represents a vendor assessment of the 2018 worldwide cloud professional services market through the IDC MarketScape model. This research is a quantitative and qualitative assessment of the characteristics that explain a vendo...
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What Is on the Minds of IT Services Buyers 2018

Jan 18, 2018 - Framingham, MA United States