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Chad Huston

Research Manager, Worldwide Services

Chad Huston is a Research Manager for the Worldwide Services program.  Mr. Huston works with IDC analysts across all fourteen business and IT services markets, as well as all seven geographic regions, to aggregate the highest level view of the services market.  Mr. Huston utilizes this data, as well as his interaction with vendors and end users, to analyze key developments in the services industry within the Worldwide Services program. Common topics in this program have been: profitability by type of service (consulting versus outsourcing), "Top 10" vendors in the market, recent acquisitions, and geographic trends.


Previously, Chad worked as an analyst with Accenture, spending two years in the Dallas, Texas office focused mainly on resources clients, and 6 months at the Melbourne Australia office dedicated to a large public sector engagement. 


  • M.A. in International Economics from Brandeis University
  • B.B.A. in Finance from Abilene Christian University
Dell Technologies held its first analyst event after one full year as the combined company of Dell and EMC. The event was designed to highlight the synergies, strategic direction, and innovation across the breadth of the portfolio of the se...
Professional services did not feature on the main stage, but Dell EMC's Services will prove to be a key success factor in the company's digital transformation (DX) strategy. Following years of mergers, acquisitions, and spin-offs, Dell EMC ...
Worldwide Services Forecast Update, 2017–2021

Nov 2017 - Market Forecast - Doc # US42017617

by: Chad Huston

This IDC study details the 2017–2021 market sizing and growth rates for the worldwide services market. This market is broken down into two major views. The first is the macromarket view, which segments the services market into three macroma...
This IDC study discusses worldwide services 2018 top 10 predictions."Given the impact digital transformation (DX) has on every aspect of the organization, enterprises recognize they do not possess the skills or resources to plan, implement,...
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