Susana Santos is a senior research analyst in the European Mobile Devices team, based in IDC U.K. In this role, she gathers and analyzes information on the European mobile phone market for IDC's European Quarterly Mobile Phone Tracker, looking at market trends, vendor performance, and market dynamics in Western Europe.
Before moving to IDC U.K. in July 2010, Santos worked for IDC Brazil (from January 2010) as an associate analyst for the Latin America mobile devices team. Prior to IDC, Susana worked as a commercial assistant for BPI, a major Portuguese commercial bank, and later as an analyst at Deloitte, based in Luanda, Angola.
Santos graduated from Coimbra University in Portugal with a BA (Hons) degree in Economics. She is fluent in English, Portuguese and Spanish.