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Warren Shiau

Research Vice President

Warren Shiau is a Research Vice President at IDC Canada. Warren has more than 20 years of industry analysis and market research experience consulting and executing research programs for global B2B and consumer-oriented tech and non-tech firms. Warren combines methodological expertise in quantitative and qualitative research with IT analyst experience. He is currently focusing on AI/machine learning implementation as well as executing custom sales & marketing support and thought leadership projects for clients. Warren’s research priorities for AI/machine learning include process and workflow change as well as the use of these technologies in digital transformation initiatives.

Prior to returning to IDC, Warren was Director of B2B Research at Leger Marketing, Director of Research for Leger Marketing's Consumer Insights and Technology practice, Lead Technology Analyst at The Strategic Counsel, and in his original tenure at IDC Canada, Lead Software Market Analyst. Warren also worked at The Research Board strategic IT consultancy subsidiary of Gartner in NY and had a merchant banking stint in Europe. He personally moderates over 100 focus groups, panel discussions, sales education sessions and In-Depth Interviews per year and has extensive experience delivering provoking thought leadership research and working with customers' marketing and sales teams.

Warren holds a Bachelor of Commerce degree from Queen's University, and has passed the FINRA/NASD Series 7 and Series 63 examinations.

Avaya Making Major New Investment in Canada

Jul 2018 - Market Note - Doc # CA43986518

by: Warren Shiau

This IDC Market Note summarizes Canada-specific initiatives Avaya is making, and that were discussed by Avaya CEO Jim Chirico and Canadian Managing Director and President of Sales David Robertson at the Avaya Connected World 2018 customer e...