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Pam Miller

Director, Infrastructure Channels Research

Pam Miller is Director of Infrastructure Channels Research in the Channels and Alliances Research group at IDC, providing research-backed guidance to leading ICT vendors on indirect channel strategy.  Ms. Miller's core research covers the importance of IoT and advanced analytics to channel partners' competitiveness and the relationship and interplay between IT distributors and their MSPs, VARs, SIs, and ISVs partners. She also offers guidance on vendors' indirect go-to-market strategies, partnering policies and practices, and trends and market catalysts that impact the relationships between software vendors and their channel partners.

BACKGROUND

Ms. Miller has held executive and consulting positions with software, hardware and service companies. She has introduced indirect channels to many vendor companies, helping them increase their customer reach and profitability. Her previous positions include CEO of Rocket Network, one of the first cloud collaboration providers, President of Kensington Computer Products, GM of Alps USA Computer Products and Sr. Product Manager at Microsoft.

EDUCATION/INDUSTRY ACCOMPLISHMENTS

  • B.A. in psychology from UCLA
  • M.B.A. in marketing and finance from UCLA’s Anderson School of Management
  • Frequent speaker at partner events and vendor conferences
Oracle’s Cloud Partner Evolution Continues

Oct 2017 - IDC Link - Doc # lcUS43155717

by: Steve WhitePam MillerPaul Edwards

Oracle’s cloud go-to-market success, especially in its push for SMB market share expansion, will be dependent on the strength of its partner strategy. To that end, the vendor’s OpenWorld conference in San Francisco held October 1-4 was an o...
This IDC Market Note summarizes announcements made at the July 2017 Microsoft Inspire event. The event unveiled significant product and partner announcements that affect how Microsoft partners will do business in the future. "IDC believes t...
This IDC study presents a five-year forecast for computing devices sold through the channel in North America. "The hardware channel continues to experience change in what and how their customers buy. As computing device markets continue to ...
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