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Pam Miller

Director, Infrastructure Channels Research

Pam Miller is Director of Infrastructure Channels Research in the Channels and Alliances Research group at IDC, providing research-backed guidance to leading ICT vendors on indirect channel strategy.  Ms. Miller's core research covers the importance of IoT and advanced analytics to channel partners' competitiveness and the relationship and interplay between IT distributors and their MSPs, VARs, SIs, and ISVs partners. She also offers guidance on vendors' indirect go-to-market strategies, partnering policies and practices, and trends and market catalysts that impact the relationships between software vendors and their channel partners.


Ms. Miller has held executive and consulting positions with software, hardware and service companies. She has introduced indirect channels to many vendor companies, helping them increase their customer reach and profitability. Her previous positions include CEO of Rocket Network, one of the first cloud collaboration providers, President of Kensington Computer Products, GM of Alps USA Computer Products and Sr. Product Manager at Microsoft.


  • B.A. in psychology from UCLA
  • M.B.A. in marketing and finance from UCLA’s Anderson School of Management
  • Frequent speaker at partner events and vendor conferences
Oracle’s Cloud Partner Evolution Continues

Oct 2017 - IDC Link - Doc # lcUS43155717

by: Paul EdwardsPam MillerSteve White

Oracle’s cloud go-to-market success, especially in its push for SMB market share expansion, will be dependent on the strength of its partner strategy. To that end, the vendor’s OpenWorld conference in San Francisco held October 1-4 was an o...
CloudView 2018: Implications for the Channel

Jun 2018 - Market Presentation - Doc # US44026918

by: Pam Miller

This IDC Presentation highlights results from the April 2018 CloudView Survey that have implications for solution providers in the indirect channel of distribution. It confirms the increasing importance of cloud to end customers and the nee...
This IDC Market Note summarizes key announcements made at Dell Technologies World and Dell EMC Global Partner Summit, held together in Las Vegas, Nevada, from April 30 to May 3, 2018.The company highlighted the increasing importance of the ...
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