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Mar 2018 | IDC Link | Doc # lcUS43708418
By:
Sean Pike, Philip Carnelley
AVP, European Software Group
Ethics in artificial intelligence (AI) has been a hot topic for some time, and given the recent news surrounding Facebook, Cambridge Analytica, and the Trump campaign, the topic has heated up even more in recent weeks. Now, just two months ...
Mar 2019 | Market Note | Doc # EMEA44876519
By:
Helena Schwenk, Philip CarnelleyAVP, European Software Group
This IDC Market Note discusses Arena Racing Company's single customer view initiative, and how its transition to a new data management suite is a key part of that initiative. For many organizations, building a single view of customers is a ...
Feb 2019 | IDC TechBrief | Doc # EMEA44847819
By:
Gerry Brown
Research Director, European Software Group, Philip CarnelleyAVP, European Software Group, Melissa Fremeijer
Senior Research Analyst, European Telecommunications and Networking, Andrea Minonne
Senior Research Analyst, Customer Insights & Analysis
This IDC TechBrief discusses AI adoption in enterprises' CX personalization. AI adoption in the enterprise shows immense potential in customer-facing applications for driving superior customer experiences. Customer services, marketing, and ...
Jan 2019 | Taxonomy | Doc # US44517318
By:
Dan Vesset
Group Vice President, Analytics and Information Management, Chandana Gopal
Research Director, Business Analytics, David Schubmehl
Research Director, Cognitive/Artificial Intelligence Systems, Carl W. Olofson
Research Vice President, Data Management Software, Stewart Bond
Research Director, Data Integration and Data Integrity Software, Maureen Fleming
Program Vice President, Integration and Process Automation, Carrie Solinger
Sr. Research Analyst, Cognitive Systems and Content Analytics Research, Philip CarnelleyAVP, European Software Group
This IDC study provides a detailed description of IDC's BDA software market taxonomy. For 2019, the taxonomy includes 16 software market segments grouped within three primary segments: performance management and analytic applications, busin...
United Kingdom
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