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Terry Frazier

Research Director, Content Technologies and Document Workflow

Terry Frazier is Research Director for IDC Content Technologies and Document Workflow, responsible for the Customer Communications Management Solutions practice. Mr. Frazier's core research coverage includes the evolution of enterprise customer communication management platforms and the adjacent markets of enterprise content management, enterprise output management, and enterprise file sync and share technologies.


Previously, Terry served as an industry analyst with Madison Advisors covering the digital transformation of customer communications and with InfoTrends covering the digital asset management and digital print marketing areas. He also served as an affiliate consultant with Doculabs, providing enterprise content strategy and transformation support to Fortune 1000 companies. Terry's career spans more than 25 years in advertising, content, marketing, and publishing technologies for both operational and technical management.


  • B.S. in journalism from the University of Texas at Tyler
  • Frequent speaker and moderator at industry events and conferences
Microsoft (Nasdaq: MSFT) today announced that it has reached an agreement to acquire the world's leading software development platform, GitHub, for $7.5 billion in an all-stock transaction. Citing, in part, the benefits from "the power of c...
On Mar 9, 2018, Dropbox and Salesforce jointly announced a strategic partnership that will see Dropbox integrated as a Live App in Quip, the online collaboration platform acquired by Salesforce in 2016, as well as expanded integrations acro...
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Managing Enterprise Content in the Cloud

May 2018 - IDC Survey - Doc # US42625518

by: Holly MuscolinoTerry Frazier

This IDC Survey includes data from IDC's survey to benchmark IDC MaturityScape: Managing Enterprise Content 1.0 (IDC #US42221517, August 2017). As part of IDC's 2018 Managing Enterprise Content MaturityScape Benchmark Survey, we asked respo...
This IDC study presents the results of IDC's 2018 Managing Enterprise Content MaturityScape Benchmark Survey and should be viewed as a supplement to IDC MaturityScape: Managing Enterprise Content 1.0 (IDC #US42221517, August 2017). Together...
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