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Arjun Vishwanathan

Associate Director, Consulting

Arjun Vishwanathan is the Associate Director for Consulting, based out of IDC India's Headquarter in Delhi NCR. Arjun is responsible for deep-dive insights and advisory content on IDC's 3rd Platform disruptive pillars of Cloud, Mobility, Big Data Analytics, and Social along with C-suite (CIO, CMO, CEO, COO, CFO and CxO) research. His responsibilities include supporting the executive team in leveraging information & assets in order for them to make informed, viable and sustainable strategic decisions on Cloud Technology; an expertise gleaned from many years in a wide range of telco cloud based solutions. In his role, Arjun advises both tech buyers (CIO and LoB) and IT suppliers/enablers across the ICT marketplace.

Arjun has a deep understanding of both the business domain and the underlying technologies and possesses a unique ability to engage at a high level as well as drill down to details when needed. Notwithstanding research on IDC's customized go-to-market services (GMS) to executive roundtables and end-user events, his role extends beyond quality research and content delivery.

Arjun plays a key role in driving forward-looking assessment and analysis, subsequently sharing market insights and predictions with senior management teams. He is also responsible for evangelizing and strategizing for enterprises' Cloud adoption and leading the cloud computing approach and roadmap development from a technical and business adoption perspective; including identification of potential obstacles and solutions regarding the use of Cloud computing in a client environment.

Arjun has over 15 years of experience in the Telecommunications & Business Process Outsourcing domains. Prior to joining IDC, he has played a variety of roles in GE Capital Int’l Services, Vodafone, Airtel and Tata Teleservices in the domains of Product Marketing, Pricing, ILD, Content Merchandizing and Small Screen Data (2G & 3G). He has also been responsible for developing cloud based telco data - control regulations & enforcement policies as well as social analytics models to manage and enhance end digital customer engagement & experience.

Arjun is a commerce graduate with specializations in Cost & Works Accountancy. 

This IDC Perspective provides an overview of the evolution of robotic process automation (RPA) in India and how the enterprises are in the early stages of adoption despite hindrances that are blocking RPA's full deployment. It also highligh...
This study discusses the opportunity, challenges, and preparations that telecommunications service providers will need to look at while targeting the IoT customers in India. The study gathers insights from discussions and intervie...