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Monica Collier

Research Manager, Telecommunications

Monica Collier is a Research Manager at IDC New Zealand. Her research centres on the New Zealand Telecommunications market, including traditional telecommunications and telco driven digital services.  Monica is responsible for producing both quantitative and qualitative research on the New Zealand broadband, mobile and digital services markets, competitive dynamics between retail service providers, regulatory developments, merger & acquisition activity, and the impact of over-the-top applications (such as content) on telcos.

Specialist research areas include the Internet of Things (IoT) and Customer Experience (CX), where Monica is also a certified NPS practitioner and a SixSigma Green Belt.

Prior to joining IDC in 2014 Monica has worked in a number of analyst, designer and management roles for companies including Vodafone New Zealand, Fonterra, Telstra and Spark New Zealand.

The countdown is on; commercial 5G will launch in around two years, providing superfast mobile connectivity and fixed wireless broadband services to consumers. Between now and then, we can expect competition between the mobile network opera...
Spark states that the fixed broadband market is a "tough place to make money in" and highlights its initiatives and plans to reduce costs and improve margins.
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Broadband on the World Stage: Australia

Apr 2018 - Market Perspective - Doc # AP43727918

by: Monica Collier

This IDC Market Perspective discusses the evolution of Australia's telecommunications industry to deliver a national broadband network, in comparison to New Zealand's journey to ultrafast broadband (UFB). "Australia and New Zealand both hav...
The Battleground for LPWAN in New Zealand

Feb 2018 - Market Perspective - Doc # AP42954017

by: Monica Collier

This IDC Market Perspective discusses key industry dynamics, market dynamics, and the competitive landscape in low-power wide-area network (LPWAN) connectivity for Internet of Things (IoT) use cases in New Zealand."New Zealand organisations...
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